Default

Default is the cleanest pick for B2B SaaS companies who’ve outgrown CRM-native routing but don’t want to swallow Chili Piper’s enterprise pricing. Jordan Crawford’s RevOps community presence is genuine value-add — Default ships in public.

For GTM leaders: serious candidate when (a) inbound is a real pipeline contributor, (b) your AEs complain about lead-routing fairness, and (c) you’ve ruled out the CRM-native option. The pilot is straightforward — wire it up, measure response time and conversion.

The strategic question is whether ‘inbound routing’ survives as a standalone category or gets absorbed by RevOps platforms. Default’s bet is on standalone; the next 24 months decide.

Update (Jul 2026): Default’s 2025 turn made it more ambitious and harder to benchmark: the 8VC-led Series A (with Craft and Jack Altman; $20M total) funded “Default 2.0” — a unified revenue data layer plus “Dot,” a revenue agent, and natural-language routing that replaces the Chili Piper + LeanData + Clearbit + Zapier stitch-job with one system. That bundle remains the cleanest answer for inbound-heavy teams drowning in point tools. Two cautions: pricing is opaque — third-party reviews conflict between roughly $500/mo and $750/mo entry plus seats and usage, so get the full model quoted in writing — and the platform-fee economics reportedly make less sense below roughly a thousand inbound leads a month. Strategically it now fights on two fronts: point-tool incumbents below, Clay-style general GTM-agent platforms above. The consolidation-of-the-inbound-stack thesis is right; the open question is whether Default or a bigger platform executes it.